Recent Posts

Do’s and Don’t’s of Fire and Smoke Damage

7/21/2021 (Permalink)

Man using ice blasting to clean soot residue in an attic SERVPRO of Northwest Escambia County has the training, equipment, and experience to handle fire damages of all shapes and sizes!

Having a fire damage occur at your home or business can be extremely stressful.  Once the flames have been extinguished, and safety of all people present has been taken care of, it is time to begin the cleanup and restoration process.  As you are preparing for this phase, there are quite a few “do’s” and “don’t’s” to consider:


  • Limit movement in the home to prevent soot particles from being embedded into carpet or upholstery.
  • Keep hands clean. Soot on hands can further soil surrounding structure and contents.
  • Place dry, colorfast towels or old linens on rugs and carpeted traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, then protect these surfaces with a light coating of lubricant.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Attempt to wash any walls or painted surfaces without first contacting your local professional remediation company, SERVPRO of Northwest Escambia County.
  • Attempt to shampoo carpet or upholstered furniture.
  • Attempt to clean any electrical appliances that may have been close to fire, heat, or water.
  • Consume any food or beverages that may have been contaminated by fire, water, or soot.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to a dry cleaner. Improper cleaning may set in smoke odor.

SERVPRO of Northwest Escambia County is available 24 hours a day, 7 days a week for your emergency water and fire damage remediation needs.  Our team of highly trained professionals has the equipment and experience to handle losses of all sizes and takes great pride in being of service to the communities of Pensacola, Cantonment, and Century, Florida.  Please give us a call at 850-466-3089, We’re Here to Help!

Summer Travel Plans? Reduce Your Water Damage Risk Before Leaving!

7/19/2021 (Permalink)

Water leak from a window with SERVPRO logo Don't let water damages intrude on your vacation! Safeguard your home before you leave!

The perfect time of year for family vacations and weekend getaways is upon us.  As you make your travel preparations, SERVPRO of Northwest Escambia County advises taking one extra step:  reduce the risk of residential water damages while you are away!  Here are a few ways to protect your property before you leave:

  1. Check For Leaks – A small leak can become a large issue if left unattended for an extended period of time. Checking for leaks before leaving for vacation helps to reduce the risk of returning to a flooded, or even worse, moldy home.
  2. Turn Off Your Water – Turning off the water main before leaving eliminates a primary source of water intrusion in the instance of a leak, pipe burst, or appliance malfunction. To do this, after turning off the water, run your faucets and flush your toilet to remove any remaining water in the pipes.
  3. Check Door and Window Seals – Especially in the Panhandle of Florida, thunderstorms can pop up with little or no notice. Loose, cracked, or missing seals can allow wind driven rain to access your home, which can lead to a host of water damage issues.  Checking your seals before leaving for vacation helps to ensure the elements stay where they belong: outdoors!
  4. Clean Out Rain Gutters – Just as window and door seals can allow rainwater in, a clogged gutter can cause backup onto your roof. This produces optimal conditions for roof leaks.  Cleared gutters allow water to flow away from the home, reducing water intrusion risk.
  5. Plan For Someone to Check on Your Home – The best way to reduce water damages while you are away is to have someone you trust check in on your property. If a water damage were to occur, a quick response is paramount to reducing the effects, and a trusted set of eyes may be able to prevent an issue before it even occurs.

If you home does suffer water damages as your away-on-vacay, call the professionals at SERVPRO of Northwest Escambia County for help.  Our team offers 24 hour a day, 7 day a week emergency response, and has the equipment, training, and expertise to handle losses of all sizes.  Serving the communities of Pensacola, Cantonment, and Century, Florida, SERVPRO of Northwest Escambia County is “Faster to any size disaster.”

Reducing the Risk of Residential Water Losses

6/21/2021 (Permalink)

Water on Windowsill Water Damage? Call SERVPRO of Northwest Escambia County Today!

No one ever plans ON having a water damage affect their home; however, it is extremely important to prepare FOR such an emergency.  Practicing property maintenance can help reduce the likelihood of a water damage event, saving you, the homeowner, from both the emotional stress and financial burden that often come along with these events:

  • Keep Rain Gutters Clear. Clogged rain gutters allow water to back up onto the roof of your home, increasing the probability of an intrusion.  Maintained gutters direct the flow of rainwater away from the home and discourage water pooling.
  • Consider Installing Storm Shutters. Storm shutters can be an invaluable investment in the Panhandle of Florida.  Along with providing protection for your windows, storm shutters help prevent the intrusion of wind driven rain through windowsills.  During periods of high weather activity, such as Hurricane Season, storm shutters provide an “added layer” of security for protecting your home from the elements.
  • Check Plumbing and Appliance Supply Lines Regularly. Cracked, broken, or disconnected supply lines, such as those for your clothes washing machine, are a very common source for residential water damage.  Periodically checking these lines for any issues, and replacing as necessary, helps to reduce the chance of water getting to where it should not be.

Even with the best preparation, water damages may sometimes still happen.  If you home has suffered water damages, call SERVPRO of Northwest Escambia County at 850-466-3089 for help.  Our team of industry leading professionals is available 24 hours a day, 7 days a week, and We’re Faster to Any Size Disaster!    

Prepare Your PETS for Storm Season, too!

6/21/2021 (Permalink)

Cat and Dog on a white background It's Hurricane Season! Pet Preparation is Important Too!

With Northwest Florida being such an active area for tropical storm and hurricane activity, most residents know the importance of preparing themselves for storm season.  While preparing yourself, your family, and your property, it is also imperative to prepare your PETS as well:

  1. Make sure your pets are microchipped. If you and your pet get separated, this will provide the best chance of a reunion.  The microchip contains much more information than a standard ID tag and does not run the risk of falling off the pet.  Along with having your pet microchipped, be sure to update the information as it changes!
  2. Determine which shelters or hotels are pet friendly ahead of time. If you wait until it is time to evacuate, it may be too late.  While more and more hotels and storm shelters are becoming pet friendly, the last thing you want to have happen is you arrive at another, safe location, and they will not allow your pet inside.
  3. Utilize leashes, collars, and/or pet carriers. Use of these items reduces the likelihood that you and your pet will get separated.  You will also want to tag these items with you contact information in case your pet is separated from you while wearing a collar or within a pet carrier.
  4. Be sure to pack plenty of pet supplies. As you are creating your Emergency Preparedness Kit for your family, be sure to include a week’s supply of your pet’s food, medication, and water as well.  You may also want to include pet toys and bedding in the emergency kit.
  5. Identify the location of local animal shelters. If you and your pet are separated during a storm event, an animal shelter is a good place to begin looking.  Knowing ahead of time where shelters are located could help reduce the amount of time you and your pet are separated.

Preparation is KEY during storm season to ensure the safety of your loved ones, your property, and your PETS!  For more pet preparedness information, visit The American Red Cross’ Pet Disaster Preparedness site, and if you do find that your property sustains storm damage, know that SERVPRO of Northwest Escambia County is Here to Help!

Safe and Secure Restoration Practices

6/17/2021 (Permalink)

SERVPRO logo on green background For professional commercial restoration, call SERVPRO of Northwest Escambia County today!

When a business leader incurs property damage at their business, one of our top priorities is providing the best possible customer service.  Often, a top concern for commercial properties is maintaining their flow of business in a safe and secure manner while the remediation process is taking place.  SERVPRO of Northwest Escambia County can help with this in multiple ways:

  • We follow guidelines set forth by the Institution of Inspection Cleaning and Restoration Certification (IICRC), and our production team holds multiple trainings and certifications from this organization as well.
  • We are a HIPAA Masters certified firm, compliant with security protocols set forth by this program.
  • We use industry leading equipment and chemicals and provide daily monitoring of all equipment to ensure proper functionality.

SERVPRO of Northwest Escambia County is in the business of taking care of your business.  When water, fire, storm, mold, or biohazard damages threaten your property, know that we are Here to Help!  Serving the communities of Pensacola, Cantonment, and Century Florida, SERVPRO of Northwest Escambia County is Faster to Any Size Disaster!  To learn more, or schedule services, please give us a call at 850-466-3089.

Practicing Summer Fire Safety in Pensacola, Florida!

6/16/2021 (Permalink)

Image of a grill with food and a SERVPRO logo Don't let fire damages get you down! Call SERVPRO of Northwest Escambia County at 850-466-3089 for help!

Summertime in Northern Florida often brings with it outdoor barbeques, family gatherings around the campfire roasting marshmallows, and fireworks displays to light up the night sky.  While enjoying these activities, however, it is imperative to practice fire safety, to prevent your joyous occasion from becoming a negative experience.

Practicing Outdoor Grilling Safety: Leave plenty of space between your grill and any structures, furniture, or foliage, as all these items can quickly catch fire. The U.S. Fire Administration recommends keeping a “3 Foot Safe Zone” around your grill.   Do not leave your grill unattended and keep a fire extinguisher nearby in case of an out-of-control flare up.  Supervise children and pets around the grill, and once cooking is completed, be sure that all embers and coals are fully extinguished.

Open Flame & Campfire Safety: Build your campfire in a location that is free of debris on the ground, and not closely surrounded by trees, bushes, or structures.  Contain your fire in a fire pit, or with non-flammable materials (such as rocks), to keep the fire from spreading out of control.  Never leave your campfire unattended, and as with an outdoor grill, always supervise children and pets around the fire.  Be sure to fully extinguish all remaining coals and embers with water once finished with the fire.

Firework Safety: When using fireworks, it is important to always follow the manufacturer’s instructions and safety guidelines.  Do not set fireworks off in heavily populated areas, around dense vegetation, or near homes and businesses.  Keep a bucket of water readily available to extinguish fireworks, and do not allow children to handle unsupervised.

Outdoor activities are just one of the many joys of summertime in Florida.  Practicing fire safety will keep your activities fun for the whole family!  In the unfortunate event that your summertime fun leads to fire damage to your property, give SERVPRO of Northwest Escambia County a call at 850-466-3089.  We have the equipment, experience, and expertise to remediate fire damages of all sizes, making it “Like it never even happened.”

Hurricane Preparedness in Pensacola, Florida

6/14/2021 (Permalink)

Hurricane Season sign on a stormy background Hurricane Season is Here! Are you Prepared?

Residents of the Florida Panhandle know all too well the importance of being prepared for Hurricane Season, which officially began on June 1st.  The past couple of years have produced a higher-than-average number of named and major tropical systems, and 2021 is projected to follow that same trend. So, what are some steps that you can take to prepare your property, whether residential or commercial, for the possibility of another active storm season?

  1. Clear all loose debris from your property. Debris can quickly become dangerous during a storm, with high winds turning materials into projectiles.  Trimming trees, removing fallen limbs, and storing lawn furniture in a safe location are all some ways to help reduce this risk.
  2. Clean out your rain gutters. Clogged rain gutters will allow water to pool on top of your roof, increasing the possibility of a leak or intrusion.  Many tropical systems bring with them a heavy amount of rain, so avoiding this pooling is extremely important for helping protect your property.
  3. Consider installing storm shutters. Storm shutters are designed specifically to protect your windows from intense weather conditions.  This, in turn, reduces the likelihood of water and debris intrusion, limiting the chance for interior property damage.
  4. Check your insurance policy. If you home or business does suffer damages, it is important to know what is, or is not, covered by your insurance.  For example, flood insurance is often a separate policy, so flood damages may not be covered by a standard policy.

Keeping yourself and your loved ones safe during a Hurricane or Tropical Storm is the number one priority.  Always follow the direction of local and state officials concerning evacuations and precautions.  If your home or business does incur storm damages, know that the professionals at SERVPRO of Northwest Escambia County have the training, equipment, and experience to cleanup and restore damages of all sizes.  To learn more, or schedule service, please give us a call at 850-466-3089.

We’re Your “One Stop Shop” For Property Damage Needs!

6/11/2021 (Permalink)

Description of Services with photos on a green background SERVPRO of Northwest Escambia County offers a wide variety of residential and commercial property services!

Dealing with property damages, whether a personal residence or commercial business location, can be very stressful for the decision makers involved.  One of the many ways that SERVPRO of Northwest Escambia County can help relieve that stress is by serving as a “one stop shop” for your property damage needs!

SERVPRO is nationally known as a leader in water, fire, storm, and mold damage remediation, but did you know we offer additional services for your commercial and residential properties as well?  We have a full line of professional cleaning options, including COVID-19 disinfection, Biohazard Remediation, and Upholstery Cleaning.  We are ALSO a Licensed General Contractor in the State of Florida, so once the remediation is complete, we can provide reconstruction services too!

Trusting one locally owned and operated company helps reduce the stress of the property damage remediation process by streamlining resources and labor.  SERVPRO of Northwest Escambia County will also work with your insurance carrier, easing the logistics burden property damage claims can cause.

If your home or business has suffered damages, whether related to water, fire, storm, or biohazard, call SERVPRO of Northwest Escambia County at 850-466-3089 for help!  With the support of over 1,700 franchises nationwide, we have the capacity to handle jobs of all sizes, and are always ready to be of service to our community.

How Do We Handle Your Pensacola Water Damage?

6/8/2021 (Permalink)

Man extracting water with a portable extraction unit We can handle water damages of all sizes! Call us at 850-466-3089!

Every water damage is different, and to properly address your specific water damage, SERVPRO of Northwest Escambia County provides a unique solution.  This process begins with Emergency Contact, letting us know what has happened and where the damage is, so that we can provide an appropriate response.  From this point on, our team of highly trained and experienced Water Restoration Technicians formulate a tailored “plan of attack,” working toward mitigating the loss to prevent further damages and help restore your home or business “Like it never even happened.”

“My condo unit is flooding!  I’m on the 8th floor at there is water everywhere.  The water is turned off now, but I need someone out here ASAP!” – Water damages can be very stressful for a property owner, and we strive to alleviate that stress.  From this initial emergency contact, SERVPRO of Northwest Escambia County knows that they will need equipment capable of reaching a higher level of a condominium unit, and that we should expect standing water.  With this information, we provide an immediate response, starting our process with water extraction, utilizing a portable extraction unit that can be transported to the 8th floor.  Once the immediate issue (of standing water) has been addressed, our team will proceed with inspecting the affected areas, placing drying and/or dehumidification equipment as needed, and providing information to the property owner about the scope of the damage sustained.  We work with property owners, property managers, and insurance carriers simultaneously to help make this process as smooth as possible for those affected.

Available 24 hours a day, 7 days a week, and 365 days a year, SERVPRO of Northwest Escambia County is Here to Help our community members mitigate, clean, and restore water damage emergencies.  Providing service throughout Escambia County, Florida, our team of trained and certified technicians strive to provide the highest level of customer service and treat your property as they would their own.  For additional information about our services, or to request assistance, please give us a call at 850-466-3089!

Cantonment and Century Residential Fire Safety Tips

6/6/2021 (Permalink)

Fire Background with SERVPRO logo Residential Fire Damages? Call SERVPRO of Northwest Escambia County for Help: 850-466-3089!

According to the National Fire Protection Association, the top five causes of structure fires are cooking, heating, electrical, smoking, and candle usage.  These potential fire causes are all extremely common occurrences in a residential structure; therefore, it is important to have a fire safety plan in place:

  • Install and Use Smoke Alarms – Be sure to check the batteries at least once a month in every smoke alarm. Depending on the size of the structure, multiple alarms may be necessary, and should be placed strategically to cover all areas.  Many smoke alarms come with “test buttons” which can be utilized to ensure your smoke alarms are in proper working order.
  • Have a Fire Extinguisher Available – Different fire extinguishers are made for different materials. Depending on the type of structure and contents, a different type of fire extinguisher may be necessary.  Visit the US Fire Administration website for more information on fire extinguisher selection.
  • Make an Evacuation Plan – In the event of a fire at your home, it is imperative to have an evacuation plan already in place. Be sure to share this plan with all who reside in the home, and practice evacuation with both children and pets.  Have a designated meeting area outside of the structure for everyone to gather if evacuation occurs.
  • Check Wiring and Electrical Equipment Regularly – Flickering lights, a scorched smell, or frequently blow breakers may all be signs of a wiring issue in your home. Contact an electrical professional to address these types of issues.  Along with structural wiring, you should regularly check appliances and electrical equipment for breaks or frays in cords, which provide a fire hazard.
  • Keep Items Away from Open Flames – If burning candles, smoking, or cooking in the home, be sure to keep flammable items, such as curtains, towels, clothing, and cleaning chemicals away from hot surfaces and flames. Fire can spread rapidly once these kinds of items are ignited, making containment and suppression much more difficult.

In the unfortunate event that a fire causes damages to your home or business, know that SERVPRO of Northwest Escambia County is Here to Help.  Serving Pensacola, Cantonment, Century, and surrounding areas, our professional team responds quickly to your disaster to begin the remediation process.  For more information or to schedule service, give us a call at 850-466-3089 today!